Your privacy matters to us. This Policy explains what personal data juan136 collects, why we collect it, how we use and protect it, and what rights you have as a Filipino data subject under the Data Privacy Act of 2012.
Last updated: June 2026
Your Data, Protected
Six ways we protect your personal information every day — from the moment you register to every transaction you make.
All data transmitted between your device and juan136 servers is protected by 256-bit SSL/TLS encryption — the same standard used by major Philippine banks including BPI and BDO.
Personal data stored on juan136 servers is encrypted at rest. Passwords are never stored in plain text. Payment information is tokenized and never held on juan136 infrastructure after processing.
Access to personal data is limited to authorised juan136 personnel on a strict need-to-know basis. All access is logged, audited, and reviewed regularly in line with PAGCOR compliance requirements.
Juan136 operates in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations administered by the National Privacy Commission (NPC).
Juan136 does not sell, rent, or trade your personal information to third-party marketers. Your data is used only for the purposes described in this Policy — operating the platform and meeting legal obligations.
As a Filipino data subject, you have the right to access, correct, delete, and port your data. You can exercise these rights by contacting us at [email protected] — we respond within 5 business days.
This Policy applies to all personal data collected by juan136 through your use of the Platform, including through our website at juan136.app, our mobile-optimised site, customer support interactions, and any communications we send to you.
By registering an account with juan136 or otherwise using the Platform, you acknowledge that you have read and understood this Policy. If you do not agree with how juan136 handles personal data as described here, you must not register or use the Platform.
This Policy should be read together with the juan136 Terms & Conditions and Responsible Gaming policy, which together form the complete regulatory framework governing your use of the Platform.
Juan136 acts as the Personal Information Controller (PIC) in respect of the personal data you provide when using the Platform, as defined under Section 3(h) of the Data Privacy Act of 2012.
Juan136 is a PAGCOR-authorized online gaming operator. All data processing activities are conducted in accordance with PAGCOR's data governance requirements and the NPC's regulatory framework.
Our designated Data Protection Officer (DPO) can be reached at the contact details provided in Section 13 of this Policy.
Juan136 collects the following categories of personal data:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, government ID number, photograph | Registration & KYC verification |
| Contact Data | Philippine mobile number (+63), email address, residential address | Registration |
| Financial Data | GCash number, Maya account, bank account details, transaction history | Deposits & withdrawals |
| Usage Data | Betting history, game sessions, login timestamps, device type, IP address | Ongoing platform use |
| Technical Data | Browser type, OS, screen resolution, cookie identifiers | Automatic collection via cookies |
| Communications Data | Support chat logs, email correspondence, feedback submissions | When you contact us |
Juan136 does not intentionally collect sensitive personal information as defined under Section 3(l) of the DPA (e.g., health data, political affiliations, sexual orientation) beyond what is strictly required for PAGCOR-mandated responsible gaming assessments.
Juan136 uses your personal data for the following purposes:
Juan136 processes your personal data on the following legal grounds under the DPA:
Juan136 may share your personal data with the following categories of recipients:
Juan136 does not sell, rent, or trade your personal data to third-party advertising companies or data brokers under any circumstances.
Where personal data is shared with service providers, juan136 requires them to process that data only on our documented instructions and in compliance with the DPA through binding data processing agreements.
Juan136 uses cookies and similar technologies to operate and improve the Platform. The categories of cookies we use are:
Marketing and third-party advertising cookies are not used on juan136.app. You may manage cookie preferences through your browser settings, though disabling strictly necessary cookies will impair Platform functionality.
Juan136 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by juan136:
To exercise any of these rights, contact our Data Protection Officer at [email protected]. We will respond within 15 business days in accordance with NPC guidelines. You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines.
Juan136 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, juan136 will notify you and the NPC within 72 hours of becoming aware of the breach, in compliance with NPC Circular No. 16-03.
Juan136 is a 21+ platform. We do not knowingly collect or process personal data from persons under the age of 21. The Platform is not directed at, nor intended for use by, any person under 21 years of age.
If juan136 discovers or is notified that an account has been registered by a person under 21, the account will be immediately closed, all data will be deleted in accordance with our retention policy, and any funds deposited will be returned through the original payment channel after verification.
If you believe a minor has accessed or registered on the Platform, please contact us immediately at [email protected].
Juan136 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, PAGCOR requirements, or NPC guidance.
Material changes to this Policy will be communicated to you via the Platform and/or through your registered contact details (email or Philippine mobile number) at least 7 days before the changes take effect, except where immediate amendment is required by law.
The "Last updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of juan136 after the effective date of any changes constitutes your acceptance of the revised Policy.
For all privacy-related enquiries, data subject requests, or complaints, please contact the juan136 Data Protection Officer:
Email: [email protected]
Response Time: Within 15 business days for formal data subject requests; within 5 business days for general privacy enquiries.
Support Hours: 24/7 (Philippine Standard Time) — our team includes Filipino-speaking agents who can assist in both English and Tagalog.
If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC) in accordance with its complaint procedures.
Juan136 is built on trust. PAGCOR-regulated, DPA-compliant, and always putting Filipino players first. Ready to play? Must be 21+ to register.
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